EMERGENCY SERVICE CALL
Vision Inspection & Serialization Integration issue during production???
Systems Integration project is not going well with your current resources???
Understand the problem you are facing. Determine the impact and emergency level.
Collect all the information possible from the Operators, and acquire Error Messages Screenshots.
Troubleshoot the problem with your internal team and collect the information of your investigation.
Send by Email all the information collected and the Error Messages, Screenshot before the call.