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10 Industries that are being impacted by Automation

Automation has been firmly established at the office, and lots of companies have profited significantly from this fast-evolving technologies and new efficiencies. Tedious, repetitive jobs --for example data entry and scheduling--which once consumed precious hours in a worker's day are now able to be significantly reduced with the ideal automation procedures.

Now the business world has witnessed the power of automation, now the whole world is wondering, “What is the next step? Below we briefly go over 10 industries that are likely to be directly affected by the advancement of automation technologies.


As workflow engineering expands, any type of oversight-related job is going to be assigned to the robots. No person will have the responsibility to manually assemble reports or determine if there is missing information on a sensitive document and send workers a reminder email to get a status update. Automation software will be able to assemble a specific report in seconds for decision makers to analyze. Also, it could identify if documents are correctly filled out and automatically send an email to specific workers assigned to that specific task.

Healthcare Tasks

According to Statista, in 2019 approximately 16. 5% of the American population was 65 years or older. Which means that most likely physicians and nurses will happily receive a helping hand to relieve an already overburdened medical system. AI can help radiologists spot abnormalities accurately; surgeons perform operations more effectively and every person could have the chance to get the health care they require through telehealth and wearable devices.

App Development

In the next decades, the need for programmers in applications development will likely decrease due to low-code/no-code technology. Hand-coding is not very likely to become obsolete in five decades, but we're moving towards a future in which little to no programming will be required once machine learning becomes more advanced and is able to do this more quickly.


Translation will most likely become automatic sometime during the next ten years. Translation software is currently able to give equivalent or better translation than many people, and in a shorter period of time.


Automation is altering how professionals perform their job with much more data-driven insights. Research automation now can help employees and owners make quicker and more informed decisions by pulling up specific data and organizing it for research. This allows them to pivot quickly when market changes occur, because research can be automated and no human resources would be needed.


Nowadays it is hard to see the benefit of having someone sitting at a reception desk waiting for someone to ask them a question. It's merely a matter of time until we see computers and robots in these roles in workplace buildings across the world.

Entry-Level Sales Positions

Currently there are various automated messaging software options on the market. This type of automation allows companies to input sales scripts into software which then automatically sends messages to prospects and books appointments. Basically, giving companies the ability to have an online “sales team” working 24/7. This places entry-level earnings jobs--notably sales growth reps--in danger.

Customer Support

Customer support and service are already partly automatic, with many companies benefiting from chatbots to answer client queries. And these chatbots do not sound like robots --they are becoming more “life-like" each day. Within the next 20 years customer support may be completely automatic.

Construction safety

It could take a few decades, but certain areas of construction will be totally automated. Construction sites are safer when compared with yesteryear, but still not secure enough. To make them secure, people are going to be replaced with machines. Humans will most likely only make a digital version of the building, then upload it to the building bots and they will assemble it. Thus, reducing the number of casualties and making the process faster.

Banking and Retail

We can already see this happening today, Chase bank for example has a lot of their locations with ATMs that can do everything that a bank teller does. Thus, reducing wait times and lines. Also, in retail we can see a similar process taking place with checkout being automated. Walmart is another example, which has self-checkout options in all their stores. In around 10-20 years we may see these roles of bank tellers and cashier associates fully automated, as these roles require hardly any analytical or strategic thinking to be executed.

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